9:00 AM - 5:00 PM
Monday to Friday
Support Tickets
Created
For System
Topic
Screen / Page
Priority
Status
Description: Remove the period from the end of the ROC acronym in all locations.
Support Notes: Fixed
Description: Must have a “forgot password” link. I think it’s best if the system sends the registered email a one time link which will allow the recipient to reset the password.
Support Notes: work is done
Description: Phone number validation isn’t right. Field isn’t big enough to use dashes, spaces, or other punctuation like Ext or X. Also, international numbers won’t fit.
Support Notes: NOT BILLABLE
fixed
Not fixed. Tested 2022-02-27. See attached video.
26-March-2022(Dev): Fixed
JFS: Confirmed resolved. Must tell shareholder testers to clear cache before testing.
Description: Password should have a verification double entry field so users are sure they typed in what they think they typed in.
Description: Order of fields should be the same for entry and view.
Support Notes: Fixed
Description: Change default list length for users to 10. Add 25, 50, and 100 quantities to; and remove 20 from; the list length drop down. The “Items per page” drop-down should have 5, 10, 25, 50, & 100.
Support Notes: fixed
Description: Allow Shareholders to enter them directly so existing people can be entered.
Support Notes: Fixed
2021-06-22
ROC Web App
Vendor profile
Standard
Closed
Description: Validation needs to be cleaned up.
Example, enter an email address that is already in the system and click update and it simply closes the page – no error messages are put in place. Additionally, if you change the email address it is ignored. Same with User ID. These should either be locked or display an error message if invalid.
Support Notes: Email and username fields disabled those should not be editable as these fields are unique for all accounts and key to login.
Description: Click the login button with credentials in place doesn’t get you into the system
Support Notes: Fixed
Description: Make the Description field a little taller.
At least two lines more (5 minimum) should be visible.
Add New Ticket